About Us

Home / About Us

 

Emporis Services

Emporis Services has been providing cleaning and hygiene solutions for almost a decade to households, small and medium sized businesses as well as hygiene consumables to support these businesses and homes. We also provide start up solutions & support for budding entrepreneurs in this industry. Our portfolio has increased since starting out but we haven’t lost touch with our core principles. We believe that it’s important to look after people and as a result continue to refer to our integral values of excellence, service, integrity and responsibility. We aim to consistently deliver on our promise of making a difference one @ a time. We stand for more than just cleaning. We’re about relationships and partnerships with our clients and working with them to find pro-active solutions to their problems.

Our Mission

We are committed to providing the highest quality cleaning, hygiene and related services available by meeting and exceeding the expectations of our clients. We prioritize the human aspect of our brand as we continuously strive to create and maintain a burgeoning and agreeable environment where performance can make strides. We see our clients, not as prospects, jobs or numbers but as people.

Best Practice:  Our goal is to lead by example and maintain the best practices and highest standards in the market.

Support: We believe constant feedback is a fundamental requirement when it comes to servicing our client’s needs. Because of this, it’s important to ensure we are aware site activity. All communications are run through our system and uploaded into the database to allow hygiene technicians, clients and our support staff to review and monitor the quality and safety experienced on site.

Operational Excellence: We understand the challenges to maintain consistent quality in dynamic environments. This is why we have developed an operations excellence model to ensure that our hygiene technicians and customer service manager understand their roles and responsibilities, mitigate risk, ensure quality and provide peace of mind at all times.

Empowerment: At Emporis Services, we consider it our responsibility to provide support and valuable contributions to the quality of peoples’ lives beyond the scope of our operations. The role that a clean, safe and hygienic environment plays in making people happy cannot be underestimated.

Protect: Emporis Services policy promotes a zero harm and injury free work environment. This policy is applied through trained hygiene technicians. Our belief is that your employees, patients, clients, students and other visitors all deserve a clean and safe environment to operate within.

Our Vision

We believe in making a difference one @ a time with every client.

We believe cleaning and a hygienic environment isn’t just for appearance but for health.

We believe everyone has the right to live and work in a clean and safe environment. We believe it’s important to look after people.

Our Values

Respect: Emporis Services is a close knitted business where people can feel a sense of belonging and respected on their merits.

Responsibility: We strive to act with integrity towards our hygiene technicians, our customers, the community and the environment.

Caring: We have a duty of genuine care for our technicians, customers and the environment.

Excellence: At Emporis Services, we aim to provide the best quality experience with regards to our cleaning, sales support on our products and our customer service.

Integrity: We continuously aim to hold ourselves to the highest standards of accountability. We strive to act with honesty, openness and to be the embodiment of the words we speak.

Commercial Cleaning Objectives

The fundamental objectives to our business when delivering world-class cleaning and customer service, are as follows:

  • Providing our customers with professional and friendly service.
  • Exceeding the expectations of management, staff and client’s guests at their office, building or facility.

Implementing our Total Quality Management System based on ISO9001 We aim to provide certified, industry-leading commercial cleaning solutions for businesses of any size and we offer ongoing support Contact us today to discuss how we can implement high quality cleaning on your premises.

Residential Cleaning Calculator.